Terms & Conditions
Terms & Conditions
Keep order, payment, delivery, return, and storefront usage rules in one place.
Store policies
Order and usage terms
Keep the core rules around orders, payments, delivery, returns, and account usage on this page.
Order confirmation
Order confirmation is completed after verification or payment review as needed.
Payment terms
Transaction ID, sender number, or gateway confirmation may be required based on the selected payment mode.
Delivery terms
Delivery timing can vary based on location, verification, and stock availability.
Returns and cancellation
Cancellation is easier before dispatch; after that, return or refund rules may apply.
Usage responsibilities
Core customer and storefront responsibilities
Keep the policy readable by summarizing responsibilities in practical blocks.
Provide accurate details
Customer name, phone, address, and payment references should be accurate.
Check at delivery
It is best to raise product, quantity, or packaging issues when receiving the order.
Wallet reference
Manual wallet payments require the transaction ID and sender number.
Coordinate with support
For order-specific issues, use support channels in addition to checking dashboard status.